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*IT Support Analyst
Infinity Consulting Solutions, Inc
IT Support Analyst
Direct Hire
Minnetonka, MN
Position Overview:
Resolve technical issues for all internal employees looking for someone to provide IT support and problem resolution on a daily basis
Configure, deploy, troubleshoot, and maintain company workstations, laptops, printers, mobile devices, and phones.
Serve as a subject matter expert and provide support and training to end-users as required
Initiate escalation process working with other teams, partners, and vendors as appropriate while communicating progress and resolution to end users.
Perform preventive maintenance such as checking peripherals, printers, desktops, and laptops.
Package and deploy app...
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*IT Support Specialist
Infinity Consulting Solutions, Inc
IT Support Specialist
Denver, CO
Contract
The IT Support Specialist is responsible for performing analytical, technical, and administrative work in the installation of new, and support of existing computer systems and workstations.
Will complete Tier I, II and III troubleshooting in a Windows environment, resolving issues with computer systems and peripheral equipment located throughout the organization.
Timely responses to user reported incidents, training end users in the use of equipment and software, and performing general IT maintenance tasks will be a large chunk of this role.
Essential Functions:
Customer Support: Provides professional, courteous, and quality sy...
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*IT Advanced Support Representative
Infinity Consulting Solutions, Inc
Advanced IT Support Representative
4-6 Month Contract to Hire
Chanhassen, MN
Position Overview:
This role provides call-response and advanced technical support experience to a variety of technical situations.
Advanced Support technicians are often involved in the design and implementation of new systems (especially concerning end-user facing technology,) provide advanced troubleshooting services, perform some system administration duties, and affect the transfer of responsibilities from advanced support groups to front-line service entities.
Interact with the ServiceDesk, infrastructure, management teams, end-users, development groups, and vendors to address issues escalati...
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*IT Support Specialist
Infinity Consulting Solutions, Inc
IT Support Specialist
Denver, CO
Contract
The IT Support Specialist is responsible for performing analytical, technical, and administrative work in the installation of new, and support of existing computer systems and workstations.
Will complete Tier I, II and III troubleshooting in a Windows environment, resolving issues with computer systems and peripheral equipment located throughout the organization.
Timely responses to user reported incidents, training end users in the use of equipment and software, and performing general IT maintenance tasks will be a large chunk of this role.
Essential Functions:
Customer Support: Provides professional, courteous, and quality sy...
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*IT Support - Mac, JAMF
Infinity Consulting Solutions, Inc
IT Support Apple, JAMF
Minnetonka, MN
$45,000 - $60,000 base salary range DOQ
Our direct and long-term client is looking to add an IT Support team member to their tech department.
This is a small private client, with lots of perks for the right resource! Please apply to discuss with us directly!
Must have:
MacOS and iOS expertise (recent / relevant )
Setups, troubleshooting, provisioning, maintenance
MDM JAMF ( exposure at the least )
Direct, hands on technical support
Looking for a Mac Support resource with exposure to as much here as possible ( everything else can be trained, learned on the job and/or through certification testing on side if interes...
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*IT Support Specialist
Infinity Consulting Solutions, Inc
IT Support Specialist
Denver, CO
Contract
The IT Support Specialist is responsible for performing analytical, technical, and administrative work in the installation of new, and support of existing computer systems and workstations.
Will complete Tier I, II and III troubleshooting in a Windows environment, resolving issues with computer systems and peripheral equipment located throughout the organization.
Timely responses to user reported incidents, training end users in the use of equipment and software, and performing general IT maintenance tasks will be a large chunk of this role.
Essential Functions:
Customer Support: Provides professional, courteous, and quality sy...
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